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# Privacy Policy
**Last updated: July 2026**
Shenzhen Juxi Technology Co., Ltd ("JuxiTech," "we," "us," or "our") operates the website [www.juxitech.com](https://www.juxitech.com) (the "Site"). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our Site or make a purchase.
By using the Site, you agree to the collection and use of information in accordance with this policy.
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## 1. Information We Collect
### Information You Provide Directly
- **Order Information**: When you make a purchase, we collect your name, billing address, shipping address, email address, phone number, and payment details. Payment card information is processed securely by our payment partners and is not stored on our servers.
- **Account Information**: If you create an account, we collect your name, email, and password.
- **Contact Form Submissions**: When you contact us via our Contact page or email (`pe@juxitech.com`), we collect your name, email address, and any information you include in your message.
- **Newsletter Subscription**: When you subscribe to our newsletter, we collect your email address.
### Information Collected Automatically
- **Device Information**: When you visit the Site, we automatically collect information about your device, including your web browser, IP address, time zone, and cookies installed on your device.
- **Usage Data**: We collect information about how you browse the Site, including pages viewed, products viewed, referring URLs, and search terms.
### Cookies
We use cookies and similar tracking technologies to:
- Remember your preferences and shopping cart
- Understand how you use our Site
- Improve your browsing experience
You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site.
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## 2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and payment processing
- Communicate with you about your orders, account, and inquiries
- Send you marketing communications (with your consent, where required by law)
- Improve and optimize our Site and product offerings
- Detect and prevent fraud and abuse
- Comply with legal obligations
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## 3. How We Share Your Information
We share your personal information with trusted third parties only as necessary to operate our business:
- **Shopify**: Our store is hosted on Shopify Inc. They provide the e-commerce platform that powers our online store. Your data is stored through Shopify's data storage, databases, and the general Shopify application. [Shopify's Privacy Policy](https://www.shopify.com/legal/privacy)
- **Payment Processors**: We use third-party payment gateways (including Shopify Payments and PayPal) to process payments securely.
- **Shipping Partners**: We share your name and shipping address with logistics providers (e.g., DHL, FedEx, SF Express) to deliver your orders.
- **Analytics Providers**: We use tools such as Google Analytics to understand Site usage. These providers may collect data in accordance with their own privacy policies.
- **Legal Compliance**: We may disclose your information if required by law, court order, or governmental regulation.
We **do not** sell, rent, or trade your personal information to third parties for their marketing purposes.
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## 4. Data Security
We implement reasonable security measures to protect your personal information, including SSL/TLS encryption for data transmission, secure servers, and restricted access controls. However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
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## 5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Order records are retained for accounting and legal compliance purposes.
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## 6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- **Access**: Request a copy of the personal data we hold about you
- **Correction**: Request that we correct inaccurate or incomplete data
- **Deletion**: Request that we delete your personal data, subject to legal retention requirements
- **Portability**: Request a copy of your data in a machine-readable format
- **Objection**: Object to processing of your data for direct marketing
- **Withdraw Consent**: Withdraw previously given consent at any time
To exercise any of these rights, contact us at **pe@juxitech.com**. We will respond within the timeframe required by applicable law.
### GDPR (EU/EEA Residents)
If you are located in the European Economic Area, we process your personal data based on one of the following lawful grounds: your consent, the performance of a contract, compliance with a legal obligation, or our legitimate business interests. You have the right to lodge a complaint with your local data protection authority.
### CCPA (California Residents)
California residents have the right to know what personal information we collect, disclose, and sell (we do not sell personal information), and the right to request deletion of their personal information.
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## 7. International Data Transfers
JuxiTech is headquartered in Shenzhen, China. Your information may be transferred to and processed in China and other countries where our service providers operate. These jurisdictions may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your data is protected in accordance with this policy.
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## 8. Third-Party Links
Our Site may contain links to third-party websites, including our Feishu Wiki, GitHub, and Gitee repositories. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party services you visit.
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## 9. Children's Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
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## 10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
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## 11. Contact Us
If you have questions, concerns, or would like to exercise your data rights, please contact us:
- **Email**: pe@juxitech.com
- **Address**: Qianhai, Shenzhen, Guangdong, China
- **Website**: [www.juxitech.com](https://www.juxitech.com) (Contact page)
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*This policy was drafted based on Juxi Technology's public information. Have your legal counsel review it before publishing.*